Privacy Policy
🔒 Privacy Policy
At Low Key Dispensary NYC, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or purchasing products from our store.
This Privacy Policy explains the types of information we may collect, how we use it, when it may be shared, and the choices available to you.
1. 📋 Information We May Collect
Depending on how you interact with Low Key Dispensary NYC, we may collect information such as:
Your name
Email address
Telephone number
Billing or transaction information
Order and purchase history
Age or identity-verification information
Delivery or pickup information, where applicable
Communications you send to us
Website usage and device information
Cookie and analytics data
Where required by law, we may request valid government-issued identification to verify that you meet applicable age requirements.
We only collect information that is reasonably necessary for our business, customer-service, security, or legal-compliance purposes.
2. 🌿 How We Use Your Information
We may use personal information to:
Verify your age and eligibility to purchase cannabis products
Process and manage orders
Complete payments and transactions
Provide customer service and respond to inquiries
Manage pickup or delivery services, where available
Maintain transaction and compliance records
Prevent fraud, misuse, and unauthorized activity
Improve our website, products, and customer experience
Send important service or order-related communications
Send promotions, special offers, or store updates when you have consented to receive them
Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes that are materially unrelated to those described in this Privacy Policy without appropriate notice or consent where required.
3. 🔐 How We Protect Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information from:
Unauthorized access
Loss
Theft
Misuse
Alteration
Disclosure
Destruction
Access to personal information is limited to employees, contractors, and service providers who reasonably need that information to perform authorized business functions.
While we take reasonable steps to protect your information, no website, electronic transmission, payment system, or digital storage method can be guaranteed to be completely secure.
4. 💳 Payment Information
Payments may be processed through third-party payment providers or financial-service platforms.
Low Key Dispensary NYC may not directly store complete payment-card or banking information when transactions are handled by an authorized payment processor.
Payment providers may collect and process your information according to their own privacy and security policies.
5. 🤝 When We May Share Information
Low Key Dispensary NYC does not sell your personal information for money.
We may share limited personal information when reasonably necessary with trusted third parties that help us operate our business, such as:
Payment processors
Website hosting providers
E-commerce platforms
Delivery or fulfillment providers
Age-verification services
Analytics providers
Customer-support systems
Security and fraud-prevention providers
Professional advisers
Government or regulatory authorities when legally required
These parties may only receive information reasonably necessary to provide their services or satisfy applicable legal obligations.
We may also disclose information when we reasonably believe disclosure is necessary to:
Comply with a law, regulation, subpoena, court order, or lawful government request
Protect the rights, property, or safety of Low Key Dispensary NYC, our customers, or others
Investigate fraud, security incidents, or unlawful activity
Enforce our policies or agreements
6. 🍪 Cookies & Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand how visitors interact with our website.
These technologies may collect information such as:
Browser type
Device type
IP address
Pages visited
Time spent on the website
Referral source
General website interactions
We may use this information to:
Improve website performance
Understand visitor behavior
Remember certain preferences
Measure traffic and engagement
Improve our products and services
You can usually manage or disable cookies through your browser settings.
Disabling certain cookies may affect the functionality or performance of some parts of the website.
7. 📣 Marketing Communications
If you choose to receive promotional emails, text messages, or other marketing communications from Low Key Dispensary NYC, we may use your contact information to send:
Promotions
Product announcements
Special offers
Store news
Events
Other marketing updates
You may unsubscribe from promotional communications at any time using the unsubscribe method provided in the communication or by contacting us.
Opting out of marketing communications will not necessarily prevent you from receiving essential communications related to an active order, transaction, account, security issue, or legal notice.
8. 🔞 Age Verification
Our products and services are intended only for individuals who are legally eligible to purchase cannabis.
We may collect or review age-verification information when necessary to comply with applicable cannabis laws and regulations.
We do not knowingly market or sell adult-use cannabis products to individuals under the legally permitted age.
If we discover that personal information has been collected from an individual who is not legally eligible to use our services, we may take reasonable steps to delete or restrict that information where appropriate and legally permitted.
9. 🗄️ Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Completing transactions
Maintaining business records
Providing customer support
Preventing fraud
Resolving disputes
Meeting tax, accounting, legal, or regulatory obligations
Certain cannabis-related transaction records may need to be retained for periods required by applicable law or regulation.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
10. 🌐 Third-Party Websites & Services
Our website may include links to third-party websites, platforms, social networks, payment services, or other external services.
Low Key Dispensary NYC does not control the privacy practices of these third parties.
When you leave our website or use an external service, your information may be governed by that third party’s own privacy policy and terms.
We encourage you to review the privacy policies of third-party services before providing personal information.
11. 📱 Analytics
We may use analytics services to understand website traffic, visitor behavior, and site performance.
Analytics providers may collect technical information about your device, browser, and interaction with our website.
We use analytics information to help:
Improve site navigation
Identify technical problems
Understand popular content
Improve the customer experience
Measure website performance
Where required, we will seek appropriate consent before using certain analytics or tracking technologies.
12. 🧑💻 Your Privacy Choices
Depending on applicable law and the nature of the information we maintain, you may be able to request that we:
Provide information about personal data associated with you
Correct inaccurate contact information
Update certain personal information
Delete certain information where legally permitted
Stop sending marketing communications
Some requests may be limited when we are required to retain information for legal, regulatory, tax, fraud-prevention, security, or transaction-record purposes.
We may need to verify your identity before processing certain privacy requests.
13. 🛡️ Security
We use reasonable safeguards designed to protect customer information.
However, internet-based systems involve inherent security risks, and we cannot guarantee that unauthorized access, hacking, data loss, or other security incidents will never occur.
Customers are also responsible for protecting their own devices, passwords, and account information where applicable.
14. 🏛️ Legal & Regulatory Compliance
Low Key Dispensary NYC handles customer information in accordance with applicable New York State and federal privacy, consumer-protection, and cannabis-related requirements.
Where cannabis regulations require us to collect, verify, maintain, or disclose specific information, those legal requirements may take precedence over other provisions of this Privacy Policy.
15. 🔄 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Our business practices
Technology
Website functionality
Service providers
Legal obligations
Cannabis regulations
Privacy requirements
When changes are made, the updated Privacy Policy will be posted on our website.
We encourage customers to review this page periodically.
16. 📍 Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or a privacy-related request, please contact:
Low Key Dispensary NYC
📍 185 Greenwich St LL3110
New York, NY 10007
United States
📧 info@iowkeydispensarynyc.com
💚 Our Commitment
Your trust matters to us.
At Low Key Dispensary NYC, we aim to handle customer information responsibly, use it only for legitimate business and compliance purposes, and maintain reasonable safeguards designed to protect your privacy.
By using our website, placing an order, or interacting with our services, you acknowledge that you have read and understood this Privacy Policy.
